Light gurantee

[meacy]

How long would you expect Exo Terra to gurantee a Halogen basking spot bulb (100w) for??I bought the bukb on the 18/3/13 and now it does not work properly. It flickers and does not go on then next thing works? Yes have tried in 3 lamps and the same thing and the lamps are ok with other bulbs. I went back to the shop I purchased the bulb and they said its only a week, so much for trying to give a local shop some business

[yuna1971]

If its not a combined bulb aka, Mercury Vapour bulb...then as far as I know there isn't any guarantee. At least I've never heard of one...xx

[yuna1971]

I'm not even sure Exo Terra offer one for their own combined bulb range (the Solar Glo) but could be wrong...xx

[meacy]

It was a halogen so its not like my Arcadia combo which has a 1 year gurantee, its just that it cost £16, and just over 1 month and thats it gone not HAPPY

[yuna1971]

You could try taking your receipt and the duff bulb and just ask where you bought it from, Meacy. As a goodwill gesture they might exchange it for another? Worth a try I reckon...but yeah not good at all. xx

[meacy]

Already tried that they said you only get 1 weeks gurantee, which i think is quite short for something that coast £16

[yuna1971]

Me too.... Just don't shop there again.

Try this site, I've had good halogens off them before. I used to use the sylvania flood range - really good coverage.

http://www.lightbulbs2u.com/

xx