Mega-ray on special - Page 2

Pussygalore · 27-01-2012, 07:52 AM

did anyone notice the small print about the garuntee? you get 6mths but if the bulb goes say in 4 months you only get 2 months on the new one as thats all you would have had left on the first, (if that makes sense). I always assumed each bulb came with 6 months, their way you could get another bulb if the first went but would only have a very short period on the new one and then I assume it wouldn't be replaced if it blew. That doesn't seem right to me!

Ozric Jonathan · 27-01-2012, 12:08 PM

mmm...well that does sound a bit mean.

It might not be a wise move because the reliability of current lamps appears to be quite good and that approach to a 'guarantee' kind of implies the product might well fail and the makers don't want to absorb the costs.

In practice the lamp most likely won't fail but with a guarantee like that you're almost expecting that it will!

shellonia · 27-01-2012, 12:11 PM

Quote:

Originally Posted by Pussygalore

did anyone notice the small print about the garuntee? you get 6mths but if the bulb goes say in 4 months you only get 2 months on the new one as thats all you would have had left on the first, (if that makes sense). I always assumed each bulb came with 6 months, their way you could get another bulb if the first went but would only have a very short period on the new one and then I assume it wouldn't be replaced if it blew. That doesn't seem right to me!

No I don't think it's right either but that's the way all guarantees work. I took it up with Trading Standards once when a door kept cracking.

Ozric Jonathan · 27-01-2012, 12:14 PM

[QUOTENo I don't think it's right either but that's the way all guarantees work. I took it up with Trading Standards once when a door kept cracking.[/QUOTE]

I didn't know that. Interesting point - so that's any lamp then presumably.

**Alan1** · 27-01-2012, 12:20 PM

Quote:

Originally Posted by shellonia

No I don't think it's right either but that's the way all guarantees work. I took it up with Trading Standards once when a door kept cracking.

that's right, our sky box packed in once and that's what happened with the new one, it was only given a couple of months because the old one had gone about 10 months before packing in. I looked up about the guarantee and it's as you say

alicia · 27-01-2012, 12:23 PM

I have used these bulbs for about three years now (maybe more actually)
I did have a few issues with flickering in my first bulb, but Dazza kindly replaced it for me and I was given a brand new bulb and i've had no issue with it what so ever, i'm in need of a new one now but i'd defiantly get another Megaray

**Alan1** · 27-01-2012, 12:35 PM

if guarantees didn't work like that you might only have to buy the item once because you could deliberately blow your bulb every 5 months

NATURALIS · 27-01-2012, 12:51 PM

interesting that you get a 12 month gaurantee with Arcadia

**Alan1** · 27-01-2012, 06:54 PM

It was when they started messing about with them changing to 120w instead of 100w that the problems started.

I still have one of my first two solarglos but although it lights up, the UVB is no use

27-01-2012, 12:08 PM	#12
Ozric Jonathan Senior Member Adult Join Date: Feb 2008 Location: West of Scotland Posts: 4,226	mmm...well that does sound a bit mean. It might not be a wise move because the reliability of current lamps appears to be quite good and that approach to a 'guarantee' kind of implies the product might well fail and the makers don't want to absorb the costs. In practice the lamp most likely won't fail but with a guarantee like that you're almost expecting that it will! __________________ Testudo Hermanni Hermanni (Corse) tortoises

27-01-2012, 12:14 PM	#14
Ozric Jonathan Senior Member Adult Join Date: Feb 2008 Location: West of Scotland Posts: 4,226	[QUOTENo I don't think it's right either but that's the way all guarantees work. I took it up with Trading Standards once when a door kept cracking.[/QUOTE] I didn't know that. Interesting point - so that's any lamp then presumably. __________________ Testudo Hermanni Hermanni (Corse) tortoises

27-01-2012, 12:23 PM	#16
alicia Senior Member Adult Join Date: Sep 2007 Location: waterlooville, Hampshire Posts: 2,328	I have used these bulbs for about three years now (maybe more actually) I did have a few issues with flickering in my first bulb, but Dazza kindly replaced it for me and I was given a brand new bulb and i've had no issue with it what so ever, i'm in need of a new one now but i'd defiantly get another Megaray __________________ 0.0.2 graeca ibera

27-01-2012, 12:51 PM	#18
NATURALIS Senior Member Adult Join Date: Feb 2008 Location: cheshire Posts: 3,472	interesting that you get a 12 month gaurantee with Arcadia __________________ Home bred tortoise's available all year round, Hermanns , spur-thighed ( ibera ) pm for details

27-01-2012, 07:52 AM	#11
Pussygalore Senior Member Adult Join Date: Jun 2006 Location: Cambridge Posts: 6,479	did anyone notice the small print about the garuntee? you get 6mths but if the bulb goes say in 4 months you only get 2 months on the new one as thats all you would have had left on the first, (if that makes sense). I always assumed each bulb came with 6 months, their way you could get another bulb if the first went but would only have a very short period on the new one and then I assume it wouldn't be replaced if it blew. That doesn't seem right to me!

27-01-2012, 12:35 PM	#17
Alan1 Super Moderator Adult Join Date: Dec 2008 Location: Sunny Scotland Posts: 21,512	if guarantees didn't work like that you might only have to buy the item once because you could deliberately blow your bulb every 5 months

27-01-2012, 06:54 PM	#19
Alan1 Super Moderator Adult Join Date: Dec 2008 Location: Sunny Scotland Posts: 21,512	It was when they started messing about with them changing to 120w instead of 100w that the problems started. I still have one of my first two solarglos but although it lights up, the UVB is no use

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