Help please

joanna · 02-01-2009, 08:36 PM

Hi, some may be aware that I can't read the chat box, is there anything I can try / do to sort this? Its really bad as it tells me how many posts since my last visit - today 103 and I cant join in!

Message section just says loading.... but never loads. When I first log on it says 'refreshing messages' on the left hand side box, that then changes to number of new posts since last visit - but still just 'loading..' in the main box

If I click on chatbox it does let me into the archive, top chatters etc. So why cant I read any posts?

Any ideas? Thanks Jo

linda · 02-01-2009, 08:45 PM

are you on ie or firefox

linda · 02-01-2009, 08:48 PM

ive sent you a pm

**Lowe** · 03-01-2009, 11:25 AM

First off - what browser are you using, and which version is it?

joanna · 04-01-2009, 04:54 PM

I'm using firefox. Think its version 3.0.5,

Linda logged in as me and didn't have the same problem so it must be something to do with my computer settings here.

When I get a pm and the box comes up to tell me I have a new message but I cant access the message through the box, I have to close it and then go in through my notifications - could this be related, could I have set something to block these things?

**Lowe** · 04-01-2009, 08:04 PM

Hmm, same browser as me... Sounds like it's one of the settings somewhere. Have you removed all the cookies and cleared the cache out?

joanna · 06-01-2009, 07:50 PM

Thanks for info, working fine now.

linda · 06-01-2009, 08:33 PM

Quote:

Originally Posted by joanna

Thanks for info, working fine now.

great news

**Lowe** · 07-01-2009, 07:22 PM

It's a general rule with browsers - if it stops working or starts acting weird, clear the cache and cookies. Works wonders.

02-01-2009, 08:36 PM	#1
joanna Senior Member Adult Join Date: Jan 2008 Location: Cheshire Posts: 3,602	Help please Hi, some may be aware that I can't read the chat box, is there anything I can try / do to sort this? Its really bad as it tells me how many posts since my last visit - today 103 and I cant join in! Message section just says loading.... but never loads. When I first log on it says 'refreshing messages' on the left hand side box, that then changes to number of new posts since last visit - but still just 'loading..' in the main box If I click on chatbox it does let me into the archive, top chatters etc. So why cant I read any posts? Any ideas? Thanks Jo

02-01-2009, 08:45 PM	#2
linda Senior Member Adult Join Date: Jul 2007 Location: west midlands Posts: 17,134	are you on ie or firefox

02-01-2009, 08:48 PM	#3
linda Senior Member Adult Join Date: Jul 2007 Location: west midlands Posts: 17,134	ive sent you a pm

03-01-2009, 11:25 AM	#4
Lowe Administrator Juvenile Join Date: Aug 2008 Location: Newcastle Under Lyme Posts: 855	First off - what browser are you using, and which version is it?

04-01-2009, 04:54 PM	#5
joanna Senior Member Adult Join Date: Jan 2008 Location: Cheshire Posts: 3,602	I'm using firefox. Think its version 3.0.5, Linda logged in as me and didn't have the same problem so it must be something to do with my computer settings here. When I get a pm and the box comes up to tell me I have a new message but I cant access the message through the box, I have to close it and then go in through my notifications - could this be related, could I have set something to block these things?

04-01-2009, 08:04 PM	#6
Lowe Administrator Juvenile Join Date: Aug 2008 Location: Newcastle Under Lyme Posts: 855	Hmm, same browser as me... Sounds like it's one of the settings somewhere. Have you removed all the cookies and cleared the cache out?

06-01-2009, 07:50 PM	#7
joanna Senior Member Adult Join Date: Jan 2008 Location: Cheshire Posts: 3,602	Thanks for info, working fine now.

07-01-2009, 07:22 PM	#9
Lowe Administrator Juvenile Join Date: Aug 2008 Location: Newcastle Under Lyme Posts: 855	It's a general rule with browsers - if it stops working or starts acting weird, clear the cache and cookies. Works wonders.

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