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Old 10-02-2016, 06:58 PM   #71
Arcadiajohn
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Uk dealers are legit and will be covered.

Lamps from German business sold in the uk will not currently

John


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Originally Posted by Splinter View Post
Hi John,

Thanks for the reply, have you seen one of these lamps from that seller? I've seen a number of fakes for other products and the packing was always off, if only a little, certainly none anywhere near as close as this, if it is a fake.

I must say I still think the lamp they sent is legit (but will be returning it), either that or the 2 previous lamps I bought from 2 different sellers, would also have been fakes.

I've just looked on all the reptile sites I shop with and none of them have any mention of "approved dealer", onlinereptileshop, swell reptiles even the shelled warriors shop itself. Do you supply these shops?

Does this also mean If I bought from any of those mentioned (previos ones came from these places) and I had a problem, Arcadia would not honour the guarantee?
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Old 10-02-2016, 07:44 PM   #72
Splinter
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Quote:
Originally Posted by Arcadiajohn View Post
Uk dealers are legit and will be covered.

Lamps from German business sold in the uk will not currently

John
Thanks for cleaing that up

Will get and from one of those sellers and return the other.
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Old 14-03-2016, 02:43 AM   #73
Wqaz12
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Many thanks John, great timing as i'm just setting up. Regards, Mark
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