arcadia mvb problem

roboticnat · 17-11-2012, 01:29 PM

hi i've just brought my first 2 arcadia mvbs 100w d3 ones plugged them in last night and they was flickering and wouldn't quite kick in but eventually they did and went to check them today and the one the glass out shell had snapped off the interior and the screw bit any ideas?

Ozric Jonathan · 17-11-2012, 06:17 PM

I would check if the contacts in the lampholders were ok by using another lamp. If it works with another lamp I would send the arcadias back.

Arcadiajohn · 17-11-2012, 06:35 PM

Goodness that's not great is it. Take em back they have a year guarantee!

Let me know if you get any problems

John

roboticnat · 17-11-2012, 06:42 PM

both lamps fine tried with another bulb plus electrics are okay must be the bulb then not goot for 40 quid and it's destroyed after 5 hours is that. is it a problem that they don't light up instantly john?

Arcadiajohn · 17-11-2012, 06:52 PM

All m.v lamps are handmade and variancies are very common. They will all take a few mins to fire up and reach full output, I'm afraid it's a limitation of the tech.

But unlike some brands we offer a no quibble full 12 month guarantee. So your protected whatever

John

roboticnat · 17-11-2012, 06:59 PM

ok thanks just waiting for the seller to get back to me about it

17-11-2012, 01:29 PM	#1
roboticnat Member Incubating Join Date: Nov 2010 Posts: 208	arcadia mvb problem hi i've just brought my first 2 arcadia mvbs 100w d3 ones plugged them in last night and they was flickering and wouldn't quite kick in but eventually they did and went to check them today and the one the glass out shell had snapped off the interior and the screw bit any ideas? __________________ 0.0.2 indian star 0.1.0 florida soft shell 0.1.0 yellow belly sliders 0.0.1 Sulcatta

17-11-2012, 06:17 PM	#2
Ozric Jonathan Senior Member Adult Join Date: Feb 2008 Location: West of Scotland Posts: 4,226	I would check if the contacts in the lampholders were ok by using another lamp. If it works with another lamp I would send the arcadias back. __________________ Testudo Hermanni Hermanni (Corse) tortoises

17-11-2012, 06:35 PM	#3
Arcadiajohn Member Hatched Join Date: Jan 2011 Location: West sussex Posts: 424	Goodness that's not great is it. Take em back they have a year guarantee! Let me know if you get any problems John __________________ John courteney-smith MRSB Arcadia reptile products manager MBD and reptile nutrition books OUT NOW www.arcadia-reptile.com/reptile-care-books Please join us on Facebook, Arcadia reptile www.Arcadia-reptile.com

17-11-2012, 06:42 PM	#4
roboticnat Member Incubating Join Date: Nov 2010 Posts: 208	both lamps fine tried with another bulb plus electrics are okay must be the bulb then not goot for 40 quid and it's destroyed after 5 hours is that. is it a problem that they don't light up instantly john? __________________ 0.0.2 indian star 0.1.0 florida soft shell 0.1.0 yellow belly sliders 0.0.1 Sulcatta

17-11-2012, 06:52 PM	#5
Arcadiajohn Member Hatched Join Date: Jan 2011 Location: West sussex Posts: 424	All m.v lamps are handmade and variancies are very common. They will all take a few mins to fire up and reach full output, I'm afraid it's a limitation of the tech. But unlike some brands we offer a no quibble full 12 month guarantee. So your protected whatever John __________________ John courteney-smith MRSB Arcadia reptile products manager MBD and reptile nutrition books OUT NOW www.arcadia-reptile.com/reptile-care-books Please join us on Facebook, Arcadia reptile www.Arcadia-reptile.com

17-11-2012, 06:59 PM	#6
roboticnat Member Incubating Join Date: Nov 2010 Posts: 208	ok thanks just waiting for the seller to get back to me about it __________________ 0.0.2 indian star 0.1.0 florida soft shell 0.1.0 yellow belly sliders 0.0.1 Sulcatta

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