HELP!!! IS MY T REX FLOOD LAMP WORKING PROPERLY?????

Jo1983 · 06-11-2006, 06:46 PM

Could someone tell me if my t rex flood lamp is supposed to keep going off and on by itself??? I am really worried as me and my house mate got our baby hermans today, we tried the lamp out and it seemed ok but now it seems to switch off every now and then but only for about a minute then comes bac on, I hope this is normal as i don't want this to harm our babies! Thanks Jo and Holly xxx

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06-11-2006, 06:50 PM

hi jo

no i do not think it should be going off and on

mine has only done this once in 6 months

what temperatures are you reading beneath the lamp and at the cool end?

also are you using a reflector with it

**Eire_Ade** · 06-11-2006, 07:31 PM

Hi Jo, I fully understand your concearns, mine has doen this from day one, your lamp is overheating and protecting itself. My lamp was in a t-rex relfector when I first operated it which I later found should have been a bigger one, so i took it out of the shade and still it would turn itself off and on again.

I have made several calls to the company I brought the light from but just told because its still working there is nothing they can do.

Out of curiosity where did yours come from?

When the light works it works very well, but sometimes it can turn itself on and off every 5 minutes, and has also done it first thing in the morning too when it has just come on. So how this can be put down to overheating is a mystery. So while it is still working I just let it get on with it.

Ade

Jo1983 · 06-11-2006, 07:45 PM

I got mine from www.carlisletortoises.com and have sent an email awaiting a reply! I'm Not very happy with it as i sit here now it has gone off twice. I can't buy another lamp at the moment as I've spent alot of money on my babies already, I hope I can sort this out soon. There must be a fault somwhere that needs sorting out, in the meantime wot shall i do???

Jo1983 · 06-11-2006, 07:47 PM

sorry its www.carlisletortoises.co.uk

**Eire_Ade** · 06-11-2006, 07:50 PM

you will just have to persevere with it, I know how anoying it is I have wished and wished mine would put me out of mt misery and just blow, then i could really complain and be taken seriously.

Ade 8)

Jo1983 · 06-11-2006, 07:57 PM

Thanks Ade I'll try 2!! Will let you know if anything happens
Hope it blows soon
Jo x

**Eire_Ade** · 06-11-2006, 08:23 PM

Dont hold your breath Jo, Ive been saying that for months with mine but it still keps relighting up.

Ade

06-11-2006, 08:38 PM

jo

are you using a reflector if so you could try removing it

what temps are you getting because if it is too hot you could raise the trex this might cause it to switch on and of less frequently

did you by any chance use a credit card to pay for it .... they might act on your behalf

have you sent the warrenty off

Dazza · 06-11-2006, 08:56 PM

What temperture is your tortoise table under the lamp, they do go off if they get to hot or if you switch them off then straight on again they wont go on straight away !!

Dazza

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06-11-2006, 06:46 PM	#1
Jo1983 Junior Member Egg Join Date: Oct 2006 Location: West mids Posts: 18	HELP!!! IS MY T REX FLOOD LAMP WORKING PROPERLY????? Could someone tell me if my t rex flood lamp is supposed to keep going off and on by itself??? I am really worried as me and my house mate got our baby hermans today, we tried the lamp out and it seemed ok but now it seems to switch off every now and then but only for about a minute then comes bac on, I hope this is normal as i don't want this to harm our babies! Thanks Jo and Holly xxx [color=darkred]

06-11-2006, 07:31 PM	#3
Eire_Ade Super Moderator Adult Join Date: Jun 2006 Location: Ireland Posts: 8,422	Hi Jo, I fully understand your concearns, mine has doen this from day one, your lamp is overheating and protecting itself. My lamp was in a t-rex relfector when I first operated it which I later found should have been a bigger one, so i took it out of the shade and still it would turn itself off and on again. I have made several calls to the company I brought the light from but just told because its still working there is nothing they can do. Out of curiosity where did yours come from? When the light works it works very well, but sometimes it can turn itself on and off every 5 minutes, and has also done it first thing in the morning too when it has just come on. So how this can be put down to overheating is a mystery. So while it is still working I just let it get on with it. Ade __________________ Ade ----------------------------------------------- Y.O.B 1971 (40 years young! ) My Tortoises :- Dug (Testudo Graeca Ibera Terrestris (Syrian), Penny, JJ (JennyJack), Buttons and Gem (Testudo Graeca Ibera)

06-11-2006, 07:50 PM	#6
Eire_Ade Super Moderator Adult Join Date: Jun 2006 Location: Ireland Posts: 8,422	you will just have to persevere with it, I know how anoying it is I have wished and wished mine would put me out of mt misery and just blow, then i could really complain and be taken seriously. Ade 8) __________________ Ade ----------------------------------------------- Y.O.B 1971 (40 years young! ) My Tortoises :- Dug (Testudo Graeca Ibera Terrestris (Syrian), Penny, JJ (JennyJack), Buttons and Gem (Testudo Graeca Ibera)

06-11-2006, 08:23 PM	#8
Eire_Ade Super Moderator Adult Join Date: Jun 2006 Location: Ireland Posts: 8,422	Dont hold your breath Jo, Ive been saying that for months with mine but it still keps relighting up. Ade __________________ Ade ----------------------------------------------- Y.O.B 1971 (40 years young! ) My Tortoises :- Dug (Testudo Graeca Ibera Terrestris (Syrian), Penny, JJ (JennyJack), Buttons and Gem (Testudo Graeca Ibera)

06-11-2006, 06:50 PM	#2
aprillinda Guest Posts: n/a	hi jo no i do not think it should be going off and on mine has only done this once in 6 months what temperatures are you reading beneath the lamp and at the cool end? also are you using a reflector with it

06-11-2006, 07:45 PM	#4
Jo1983 Junior Member Egg Join Date: Oct 2006 Location: West mids Posts: 18	I got mine from www.carlisletortoises.com and have sent an email awaiting a reply! I'm Not very happy with it as i sit here now it has gone off twice. I can't buy another lamp at the moment as I've spent alot of money on my babies already, I hope I can sort this out soon. There must be a fault somwhere that needs sorting out, in the meantime wot shall i do???

06-11-2006, 07:47 PM	#5
Jo1983 Junior Member Egg Join Date: Oct 2006 Location: West mids Posts: 18	sorry its www.carlisletortoises.co.uk

06-11-2006, 07:57 PM	#7
Jo1983 Junior Member Egg Join Date: Oct 2006 Location: West mids Posts: 18	Thanks Ade I'll try 2!! Will let you know if anything happens Hope it blows soon Jo x

06-11-2006, 08:38 PM	#9
aprillinda Guest Posts: n/a	jo are you using a reflector if so you could try removing it what temps are you getting because if it is too hot you could raise the trex this might cause it to switch on and of less frequently did you by any chance use a credit card to pay for it .... they might act on your behalf have you sent the warrenty off

06-11-2006, 08:56 PM	#10
Dazza Senior Member Adult Join Date: Jun 2006 Posts: 2,486	What temperture is your tortoise table under the lamp, they do go off if they get to hot or if you switch them off then straight on again they wont go on straight away !! Dazza

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