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Old 09-02-2015, 10:14 PM   #1
Ozric Jonathan
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Default trying to buy pre alpin

Hello

I'm trying to buy the 1kg of prealpin herbs for £8.99 with free postage. Selecting any option on the delivery field adds £5.95 to the total.

I have tried selecting all the delivery method options and none of them work out as free.

What am I doing wrong?

thanks
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Old 10-02-2015, 06:18 PM   #2
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Hello you need to use the first postage option which is £0.00. If this does not work email me shelledwarriorsshop@yahoo.co.uk
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Old 10-02-2015, 10:56 PM   #3
Ozric Jonathan
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Sent a pm as I still can't make it work!
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Old 11-02-2015, 02:44 AM   #4
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Just worked fine for me

Danny
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Old 11-02-2015, 01:24 PM   #5
Ozric Jonathan
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Danny, exactly which delivery option did you select?

I can't make any of them come out as zero
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Old 11-02-2015, 02:48 PM   #6
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If you select UK Royal Mail 1st Class, it shows the delivery charge as £0.00 and the total as £8.99.
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Old 11-02-2015, 05:17 PM   #7
Ozric Jonathan
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[QUOTE=emma_mcraf;650422]If you select UK Royal Mail 1st Class, it shows the delivery charge as £0.00 and the total as £8.



Emma is that RM First class select the lowest of those below or

RM mail First class dry goods?

Selecting the first option results in a refusal at the checkout on the basis of haivng not selected a delivery method

Selecting the second option (dry goods) results in £5.95 being added.

I don't think Emma or Danny have actually tried to purchase this product - they have just done the first couple of clicks of the process.
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Old 11-02-2015, 07:09 PM   #8
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I've gone as far as selecting the payment method and everything remained priced at £8.99.

I selected Royal Mail first class (please choose the cheapest postage option from below) not dry goods. If you just click on the first of the delivery options it puts a little blue tick beside it and then you can continue to checkout.

I'm not sure why it's not working for you.
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Old 11-02-2015, 08:57 PM   #9
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Yay! ! Success.

Thanks Emma for making me persist at it. I think what I did wrong was that I didn't tick the two boxes confirming that I understood the information about the shop's ways of sending things.

OK I admit it, I'm a numpty. For anyone not familiar with the scots vernacular check out this definition:

http://www.urbandictionary.com/define.php?term=Numpty
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Old 11-02-2015, 09:59 PM   #10
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Quote:
Originally Posted by Ozric Jonathan View Post
Yay! ! Success.

Thanks Emma for making me persist at it. I think what I did wrong was that I didn't tick the two boxes confirming that I understood the information about the shop's ways of sending things.

OK I admit it, I'm a numpty. For anyone not familiar with the scots vernacular check out this definition:

http://www.urbandictionary.com/define.php?term=Numpty
No worries. Glad you got there in the end.
I didn't realise numpty is a Scottish term. I call my sons numpties all the time!
Interestingly, all three of them have Scottish names, despite us having no Scottish links, so the term is perfect for them; always taken in good humour and said in fun.
I shall be even more inclined to call them numpties now!
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