HELP please

elledee45 · 14-05-2009, 08:56 AM

Hi the terra glow bulb I bought from this shop less than a month old has just stopped working. I understand these can be a bit unreliable and are subject to a guarantee. I have emailed the hotmail address to ask what I need to do but got no response. I am really worried as I have a 9 month old tortoise and do not want her to be without the best conditions and I really can't afford to just buy another light. She is outside now because I figure that is better than in under the 100w normal bulb I have put in temporarily. Any advise on best thing to do temnporarily would be most welcome and what do I need to do to get the duff bulb replaced.
Thank you

14-05-2009, 08:56 AM	#1
elledee45 Junior Member Egg Join Date: Apr 2009 Posts: 4	HELP please Hi the terra glow bulb I bought from this shop less than a month old has just stopped working. I understand these can be a bit unreliable and are subject to a guarantee. I have emailed the hotmail address to ask what I need to do but got no response. I am really worried as I have a 9 month old tortoise and do not want her to be without the best conditions and I really can't afford to just buy another light. She is outside now because I figure that is better than in under the 100w normal bulb I have put in temporarily. Any advise on best thing to do temnporarily would be most welcome and what do I need to do to get the duff bulb replaced. Thank you

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