160w Arcadia D3 UV Basking Lamp flickering - Page 2

Peterandlion · 10-01-2013, 07:25 PM

Hi John,

Unfortunately I'm having a similar flickering problem with my new Arcadia lamp and am at a bit of a loss at what to do. Your colleague Tracey explained that the company does say there can be a 1000 hour bedding down time, but this could mean that my horsefield tortoise is without proper lighting for quite a while.

I'm a bit worried that this is going to affect his health and am not sure what to do. I'd really appreciate any advice you or any other members have here.

Thanks,

Sam

Arcadiajohn · 19-01-2013, 12:14 PM

All of our lamps have a full no quibble one years exchange.

If it's not working get it swapped over. Let's not forget this is prewar tech! Some WILL fail!

Any problems let me know

John

**Alan1** · 19-01-2013, 12:38 PM

see this thread for some possible solutions http://www.shelledwarriors.co.uk/for...ad.php?t=67008

you're not using a thermostat are you?

mercury vapour bulbs do flicker to some extent, depends how much flickering you are getting

Peterandlion · 20-01-2013, 12:59 AM

Thanks for the advice. Your colleague was helpful and am sending back for testing and possible replacement.

Didn't know it was pre-war technology!

Interesting.

**Alan1** · 20-01-2013, 08:57 PM

being all in one they are good enough for me still

TwoToneAlex · 27-01-2013, 09:50 PM

I've had this exact same problem, I've returned it to the vendor twice for replacement, however this keeps reoccurring! The light unit slowly makes the bulb's terminal so pitted that it's unusable and destroys the connection, it's so frustrating considering how much I've spent on the set up.

19-01-2013, 12:14 PM	#12
Arcadiajohn Member Hatched Join Date: Jan 2011 Location: West sussex Posts: 424	All of our lamps have a full no quibble one years exchange. If it's not working get it swapped over. Let's not forget this is prewar tech! Some WILL fail! Any problems let me know John __________________ John courteney-smith MRSB Arcadia reptile products manager MBD and reptile nutrition books OUT NOW www.arcadia-reptile.com/reptile-care-books Please join us on Facebook, Arcadia reptile www.Arcadia-reptile.com

10-01-2013, 07:25 PM	#11
Peterandlion Junior Member Egg Join Date: Jan 2013 Posts: 2	Hi John, Unfortunately I'm having a similar flickering problem with my new Arcadia lamp and am at a bit of a loss at what to do. Your colleague Tracey explained that the company does say there can be a 1000 hour bedding down time, but this could mean that my horsefield tortoise is without proper lighting for quite a while. I'm a bit worried that this is going to affect his health and am not sure what to do. I'd really appreciate any advice you or any other members have here. Thanks, Sam

19-01-2013, 12:38 PM	#13
Alan1 Super Moderator Adult Join Date: Dec 2008 Location: Sunny Scotland Posts: 21,512	see this thread for some possible solutions http://www.shelledwarriors.co.uk/for...ad.php?t=67008 you're not using a thermostat are you? mercury vapour bulbs do flicker to some extent, depends how much flickering you are getting

20-01-2013, 12:59 AM	#14
Peterandlion Junior Member Egg Join Date: Jan 2013 Posts: 2	Thanks for the advice. Your colleague was helpful and am sending back for testing and possible replacement. Didn't know it was pre-war technology! Interesting.

20-01-2013, 08:57 PM	#15
Alan1 Super Moderator Adult Join Date: Dec 2008 Location: Sunny Scotland Posts: 21,512	being all in one they are good enough for me still

27-01-2013, 09:50 PM	#16
TwoToneAlex Junior Member Egg Join Date: Jan 2013 Posts: 4	I've had this exact same problem, I've returned it to the vendor twice for replacement, however this keeps reoccurring! The light unit slowly makes the bulb's terminal so pitted that it's unusable and destroys the connection, it's so frustrating considering how much I've spent on the set up.

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