You definitely need a new vet, as has been said, your tortoise has an over grown beak. Just needs a trim.
Tortoises need to graze and tug at food, to help keep the beak in trim. Thick stalked plants like sowthistle do help them keep their beaks short. Cuttlebone can also be left around to chew on.
If fed on soft foods such as lettuce beaks will grow:0)
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