what is the room temp and the overnight temps?, its been getting cold at night lately and the torts sense the winter comming, you have to fool them into thinking its warm summer nights. Izzi's siblings are still all awake and alert but they do have their heat mat under the sleeping area (frowned on by many but works) and the room doesn't drop much below 20c at night. They are usually awake before me and ready for their bath and food. I know they can take a lower drop but the lower the temp at night the longer they take to wake up, I think they also associate cold nights with a season change, I'd have a check of those before finding a vet, its a natural process you're trying to stop happening.
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