Help please

[joanna]

Hi, some may be aware that I can't read the chat box, is there anything I can try / do to sort this? Its really bad as it tells me how many posts since my last visit - today 103 and I cant join in!

Message section just says loading.... but never loads. When I first log on it says 'refreshing messages' on the left hand side box, that then changes to number of new posts since last visit - but still just 'loading..' in the main box :(

If I click on chatbox it does let me into the archive, top chatters etc. So why cant I read any posts?

Any ideas? Thanks Jo

[linda]

are you on ie or firefox

[linda]

ive sent you a pm

[Lowe]

First off - what browser are you using, and which version is it?

[joanna]

I'm using firefox. Think its version 3.0.5,

Linda logged in as me and didn't have the same problem so it must be something to do with my computer settings here.

When I get a pm and the box comes up to tell me I have a new message but I cant access the message through the box, I have to close it and then go in through my notifications - could this be related, could I have set something to block these things?

[Lowe]

Hmm, same browser as me... Sounds like it's one of the settings somewhere. Have you removed all the cookies and cleared the cache out?

[joanna]

Thanks for info, working fine now.

[linda]

Thanks for info, working fine now.

great news :razz::razz::razz:

[Lowe]

It's a general rule with browsers - if it stops working or starts acting weird, clear the cache and cookies. Works wonders. :)